Privacy Policy

Privacy Policy

Effective Date: November 5, 2025
Last Updated: November 5, 2025

Building Clouds LLC (“Building Clouds,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information through our website at www.buildingclouds.com (the “Site”), our products, services, and any related communications.

1. Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information Provided by You

Name

Email address

Phone number

Company name and job title

Billing or payment information

Uploaded files, form submissions, or other content provided voluntarily (e.g., via contact forms or demo requests)

Automatically Collected Information
When you visit our Site, we may automatically collect:

IP address

Browser type and version

Device identifiers

Pages visited and referring/exit pages

Date and time of access

Cookies and similar tracking technologies

Chatbot and AI Interactions
If you interact with our AI chatbot or automation systems, we may record and analyze the conversation to improve our products and services. Such data may include your name, email address, and any information you provide during the conversation.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, maintain, and improve our products and services

To process payments and fulfill transactions

To communicate with you, including responding to inquiries and providing customer support

To send marketing or promotional materials (you may opt out at any time)

To analyze website usage and enhance user experience

To ensure security, prevent fraud, and comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Recognize your browser or device

Personalize content and ads

Measure and analyze traffic and campaign performance

You may adjust your browser settings to refuse cookies; however, this may limit certain features of our Site.

4. Third-Party Services

We may share or allow third-party services to collect data through our Site, including:

Analytics: Google Analytics, Google Tag Manager

Advertising: Meta (Facebook) Pixel, LinkedIn Insight Tag

CRM and Automation: HubSpot, GoHighLevel, Onedery CRM

Payment Processing: Stripe, PayPal

Email Marketing: Mailchimp, SendGrid

These providers operate under their own privacy policies and may use collected data to provide measurement, advertising, or analytics services.

5. Disclosure of Information

We may disclose information:

To our service providers and partners who assist in operating our business

To comply with applicable laws, regulations, or legal processes

To protect our rights, property, or safety and those of others

In connection with a merger, acquisition, or sale of assets

We do not sell personal information. However, as defined under the California Consumer Privacy Act (CCPA), certain sharing for advertising purposes may constitute a “sale” or “sharing” of personal information. You may opt out of such sharing as described below.

6. “Do Not Sell or Share My Personal Information”

If you are a California resident, you may request that we do not sell or share your personal information with third parties for cross-context behavioral advertising.
To exercise this right, please email [email protected] or use the contact information provided below.

7. Data Retention and Deletion

We retain personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
You may request deletion of your data at any time by contacting [email protected]. Upon verification of your identity, we will delete your personal information in accordance with applicable law.

8. Data Security

We use commercially reasonable safeguards, including encryption and access controls, to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee absolute protection.

9. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without consent, we will promptly delete it.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of your personal information

Request correction or deletion of your data

Object to or restrict certain processing activities

Withdraw consent to data processing

Requests may be submitted to [email protected]. We will respond in accordance with applicable privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” Your continued use of our Site constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Building Clouds LLC
3229 Whipple Road
Union City, CA 94587
📧 [email protected]